Auction / Remediation
Remediation.
Shift and Bids offer remediation services to assist with any issues that may arise during the post-auction process, up to 7 days after the sale.
Prepare for the remediation process.
Gather the necessary evidence and documentation to support your remediation request.
- Get pictures of the issue.
- Have a third party inspection report.
- Contact Shift and Bids to submit your remediation request.
- We'll work to resolve the issue with seller.
What if there are undisclosed damages on the car?
We will work with you and the seller to resolve any issues related to undisclosed damages.
What about reimbursements?
Seller can choose to provide a reimbursement for any damages or issues discovered after the sale.
Can I unwind the sale?
If we are unable to resolve the issue with the seller, you may be able to unwind the sale within the specified timeframe. You will be responsible for shipping the car back to the seller.